Cookie Policy

Last updated 25 October 2017

When you visit our website at or social media sites (the “Websites”), you may provide us with two types of information:

(i) Personal information, which you knowingly choose to disclose, that is collected on an individual basis and is used in accordance with our Privacy Policy; and

(ii) Website use information, which is collected on an aggregate basis as you and others browse or interact with the Websites, and is used as set out in this Cookie Policy.

You can surf the Websites anonymously and access important information without revealing your identity. However, for the purposes described in this policy, we use “cookies” to measure your visits to the Websites. A cookie is a small text file that the Websites store on your device or web browser and can later retrieve.

Cookies on the Websites are also used when you share information using a sharing button or “like” button, or when you click on links on our official social media pages on websites such as Facebook or Twitter. The companies that deliver this functionality, and the operators of the sites, will record that you have done this and this information may be linked to targeting/advertising activities.

If you choose not to delete and/or block cookies from the Websites, and continue to use the Websites, you are thereby consenting to our use of such cookies.

A description of the type of cookies that we use, and their purpose, is below:

Category 1: Strictly necessary cookies These are cookies that are required for the operation of the Websites. These cookies are essential in order to navigate around websites and use their features. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. Without such cookies, these services you have asked for cannot be provided.
Category 2: Analytical/performance cookies These cookies collect anonymous information about how visitors use the Websites. They allow us to recognise and count the number of visitors and to see how visitors move around the Websites when they are using it. This helps us to improve the way our own website works, for example, by ensuring that users are finding what they are looking for easily. These cookies do not collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Websites work and understand what interests our users.
Category 3: Functionality cookies These are used to recognize users when they return to the Websites. They remember user choices and enable the personalization of content. These cookies allow the Websites to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. They may also be used to provide services such as remembering whether you have already responded to a questionnaire. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
Category 4: Targeting cookies These cookies record your visit to the Websites, the pages you have visited and the links you have followed. They collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. They are usually placed by advertising networks with our permission. They remember which websites you have visited and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You may delete and block all cookies from the Websites, but parts of the Websites may not then work. Most web browsers and devices allow some control of most cookies through the browser or device settings, for example you can set up your Web browser to inform you when you receive a cookie, giving you the chance to decide whether or not to accept it.

In certain cases, the Websites may also employ flash cookies. Flash cookies are used to improve and enhance your web browsing experience (such as enabling advertising to be specifically tailored to your interests or facilitating purchases to be transferred to your shopping basket when making a purchase).

For further details about flash cookies, please visit To opt out of being tracked by Google Analytics across all websites visit

To adjust your preferences for flash cookies (and whether or not you wish to accept them for the Websites or other websites), please visit